These Terms & Conditions outline the basis on which Dutch Renovation Company provides its services, including renovation works, technical inspections, project guidance, permit support, and related advisory services. They are intended to create clarity for both the company and its clients before any collaboration begins. By setting out the scope of responsibilities, payment terms, liability provisions, and service conditions, this page helps ensure a transparent and well-structured working relationship. Clients are encouraged to read these Terms & Conditions carefully, as they apply to the use of the website, service requests, quotations, and all agreements entered into with Dutch Renovation Company.
1.1 In these Terms & Conditions, the following terms shall have the meanings set out below.
1.2 Dutch Renovation Company, hereinafter referred to as DRC, means the company offering renovation-related services, consultancy, project guidance, inspections, and associated support.
1.3 Client means any natural person, private homeowner, investor, buyer, expat, company, or other legal entity engaging DRC for services or using the website.
1.4 Services means all services offered by DRC, including but not limited to home renovations, house remodeling, construction project management, pre-renovation inspections, municipal permits and applications support, expat renovation support, building surveys and technical inspections, technical guidance for property purchase, fire and emergency prevention guidance, portfolio consultations, and related advisory or coordination services.
1.5 Agreement means any written or verbal arrangement, quotation, assignment confirmation, email confirmation, signed proposal, or other accepted offer between DRC and the Client.
1.6 Project means the full or partial execution of renovation, advisory, inspection, coordination, or related works requested by the Client.
1.7 Property means the home, apartment, listed building, monumental property, houseboat, holiday home, investment property, commercial unit, or other real estate object to which the Services relate.
1.8 Third Parties means subcontractors, consultants, engineers, architects, permit specialists, suppliers, municipalities, inspectors, and any other external parties involved in the execution of a Project.
2.1 These Terms & Conditions apply to all offers, quotations, assignments, consultations, inspections, project guidance, renovation works, website use, and Agreements between DRC and the Client.
2.2 Any deviation from these Terms & Conditions shall only be valid if agreed in writing by DRC.
2.3 The applicability of the Client’s own terms and conditions is expressly excluded, unless DRC has explicitly accepted them in writing.
2.4 If one or more provisions of these Terms & Conditions are found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
3.1 DRC provides services in the field of premium renovation, remodeling, construction coordination, technical review, and property-related support.
3.2 Services may include, without limitation:
3.2.1 full or partial house renovations
3.2.2 house remodeling and layout changes
3.2.3 structural renovation guidance
3.2.4 construction project management
3.2.5 planning and budget coordination
3.2.6 contractor and supplier coordination
3.2.7 quality monitoring and reporting
3.2.8 pre-renovation inspections
3.2.9 building surveys and technical inspections
3.2.10 technical guidance for property purchase
3.2.11 municipal permits and applications support
3.2.12 authority liaison and documentation assistance
3.2.13 expat renovation support and bilingual guidance
3.2.14 fire and emergency prevention guidance
3.2.15 property improvement advice
3.2.16 renovation feasibility review
3.2.17 project consultations and strategic recommendations
3.3 Unless expressly agreed otherwise in writing, DRC’s Services are performed on the basis of a best-efforts obligation and not a guaranteed-result obligation.
3.4 DRC may provide advice, estimates, recommendations, planning support, and technical observations, but final decisions remain the responsibility of the Client unless otherwise agreed in writing.
4.1 All quotations, proposals, budgets, estimates, timelines, and offers issued by DRC are non-binding unless explicitly stated otherwise.
4.2 Quotations are based on the information available at the time of issue. If the information later proves incomplete, inaccurate, or outdated, DRC reserves the right to revise the quotation.
4.3 A quotation shall only become binding after written acceptance by the Client and confirmation by DRC.
4.4 Obvious clerical errors, pricing mistakes, drafting errors, or accidental omissions in quotations or communications shall not bind DRC.
4.5 Unless otherwise stated, quotations are valid for the period indicated in the offer. If no period is stated, the quotation shall be considered valid for 14 calendar days.
5.1 An Agreement is formed when the Client accepts an offer from DRC in writing, by email, by signature, or by any other clear confirmation, and DRC confirms the assignment.
5.2 DRC may refuse an assignment without stating reasons.
5.3 Additional requests, changes in scope, or supplementary services requested by the Client after the Agreement has been formed may be treated as variation work and billed separately.
6.1 The Client shall provide all information, documents, drawings, access, approvals, and decisions reasonably required for the execution of the Services.
6.2 The Client is responsible for ensuring that all information supplied to DRC is complete, accurate, and timely.
6.3 The Client shall ensure that DRC and any relevant Third Parties have safe, timely, and sufficient access to the Property where required.
6.4 The Client shall inform DRC of known defects, structural concerns, permit limitations, ownership issues, hidden installations, asbestos risks, or any other relevant circumstances affecting the Project.
6.5 The Client remains responsible for obtaining legal, tax, financing, insurance, and notarial advice unless DRC has explicitly agreed in writing to coordinate such matters through Third Parties.
6.6 Delays, additional costs, or complications arising from incomplete or incorrect information provided by the Client shall be at the Client’s risk and expense.
7.1 DRC shall perform the Services with reasonable care, skill, and professional diligence.
7.2 DRC shall be entitled to determine the manner in which the Services are carried out, taking into account the nature of the assignment and the interests of the Client.
7.3 DRC shall make reasonable efforts to meet planning expectations and target dates, but all deadlines and schedules are indicative unless expressly agreed as binding in writing.
7.4 Renovation and construction projects are inherently subject to technical findings, hidden defects, permit processes, material availability, weather conditions, regulatory developments, and Third Party performance. Such factors may affect timing, cost, and execution.
7.5 DRC may engage Third Parties where necessary for the execution of the Project.
8.1 DRC may use Third Parties, including contractors, specialists, inspectors, consultants, engineers, architects, permit advisors, and suppliers, for all or part of the Services.
8.2 Unless expressly stated otherwise in writing, DRC shall not be liable for the independent acts, omissions, delays, advice, or work quality of Third Parties engaged directly by the Client.
8.3 Where DRC recommends or introduces Third Parties, such recommendation does not constitute a guarantee of performance, pricing, licensing, or outcomes.
8.4 If Third Parties are engaged through DRC, the Client acknowledges that certain elements of execution remain dependent on external capacity, availability, and compliance.
9.1 Pre-renovation inspections, building surveys, technical inspections, and property purchase guidance are based on visible, accessible, and reasonably assessable conditions at the time of inspection.
9.2 DRC does not guarantee that all hidden defects, concealed damage, structural failures, moisture issues, installation problems, or future deterioration will be identified.
9.3 Technical observations, feasibility comments, and indicative renovation cost expectations are provided as professional guidance only and shall not be interpreted as a formal valuation, bank-approved estimate, engineering certification, or guarantee of final construction costs.
9.4 If specialist testing, invasive investigation, engineering analysis, laboratory assessment, or legal review is required, DRC may recommend additional external experts.
10.1 DRC may provide support with municipal permits and applications, including documentation support, process guidance, and communication assistance.
10.2 Unless expressly agreed otherwise in writing, DRC does not guarantee that any permit, approval, exemption, or regulatory consent will be granted.
10.3 The timing and outcome of permit applications depend on the relevant authorities and are outside the direct control of DRC.
10.4 The Client remains responsible for the accuracy of submitted ownership, legal, technical, and project information where such information is supplied by the Client or by external advisors.
10.5 Special procedures for listed, monumental, heritage, protected, or otherwise regulated properties may involve additional review periods, documentation requirements, restrictions, and costs.
11.1 Expat renovation support may include bilingual communication, project explanation, practical coordination support, local process guidance, and assistance in communication with relevant parties.
11.2 DRC does not provide immigration advice, tax residency advice, or legal representation unless explicitly agreed in writing.
11.3 Translation or language support offered by DRC is provided on a practical basis and does not constitute certified legal or sworn translation services unless specifically stated.
12.1 Fire and emergency prevention services consist of practical guidance, observations, and recommendations aimed at improving awareness and reducing identifiable risks.
12.2 Such services do not replace formal fire engineering, statutory compliance audits, emergency authority inspections, or specialist certification unless explicitly stated.
12.3 The Client remains responsible for compliance with applicable fire safety laws, insurance obligations, building regulations, and emergency planning requirements.
13.1 Any request by the Client to change the agreed scope, timing, materials, design, specifications, or service level may result in additional charges and revised timelines.
13.2 DRC shall be entitled to charge for all additional work arising from:
13.2.1 Client-requested changes
13.2.2 new technical findings
13.2.3 hidden defects
13.2.4 regulatory or permit requirements
13.2.5 delays caused by the Client or Third Parties
13.2.6 increased material or subcontractor costs
13.2.7 incomplete or inaccurate information supplied at the outset
13.3 Variation work may be confirmed in writing, by email, or through ongoing project correspondence.
14.1 All prices stated by DRC are exclusive of VAT and other taxes unless explicitly stated otherwise.
14.2 DRC may work on the basis of fixed fees, phased pricing, hourly rates, call-out fees, day rates, inspection fees, management fees, or a combination thereof.
14.3 DRC reserves the right to require an advance payment, deposit, retainer, milestone payment, or staged invoicing.
14.4 Invoices shall be paid within the period stated on the invoice. If no period is stated, payment shall be due within 14 calendar days from invoice date.
14.5 If the Client fails to pay on time, DRC shall be entitled to suspend Services, delay delivery, or withhold further work until all outstanding amounts have been paid.
14.6 All reasonable costs incurred by DRC for the recovery of overdue amounts, including legal and collection costs, shall be borne by the Client.
15.1 In the event of late payment, the Client shall be in default without further notice if payment is not received by the due date.
15.2 DRC shall be entitled to charge statutory commercial interest or the maximum legally permitted interest rate, depending on the status of the Client and applicable law.
15.3 Partial payments shall first be applied to costs and interest, and only thereafter to the principal outstanding amount.
16.1 DRC may suspend or terminate the Agreement, in whole or in part, with immediate effect if:
16.1.1 the Client fails to meet payment obligations
16.1.2 the Client provides materially incorrect information
16.1.3 the continuation of the Services becomes impractical, unsafe, unlawful, or commercially unreasonable
16.1.4 the Client obstructs execution of the Project
16.1.5 insolvency, bankruptcy, or similar circumstances arise on the part of the Client
16.2 The Client may terminate the Agreement in writing, but DRC shall be entitled to payment for all Services performed, hours spent, commitments made, materials ordered, and costs incurred up to the termination date.
16.3 Where reservations, purchases, subcontractor commitments, inspections, or administrative work have already been made, these costs remain payable by the Client.
17.1 Any delivery date, inspection date, reporting date, milestone date, or completion date stated by DRC is indicative unless explicitly agreed as binding.
17.2 A Project shall be deemed delivered, completed, or made available once the agreed phase or service has reasonably been performed or presented to the Client.
17.3 Minor defects, outstanding finishing points, or non-material omissions shall not prevent a Project phase from being considered delivered, provided these do not materially impair the intended use.
18.1 Complaints regarding Services rendered, invoices issued, or observed defects in work coordinated by DRC must be submitted in writing within 14 calendar days after discovery.
18.2 Complaints must be sufficiently clear, specific, and documented to enable DRC to assess them.
18.3 The submission of a complaint does not suspend the Client’s payment obligation.
18.4 DRC shall be given a reasonable opportunity to review and, where applicable, address the complaint.
19.1 DRC’s liability shall be limited to direct damages resulting from proven breach attributable to DRC.
19.2 DRC shall not be liable for indirect damages, including but not limited to consequential loss, loss of profit, loss of rental income, delay damages, financing losses, reputational loss, opportunity loss, or increased construction costs caused by Third Parties.
19.3 DRC shall not be liable for damage arising from:
19.3.1 hidden defects not reasonably detectable
19.3.2 inaccurate or incomplete information from the Client
19.3.3 authority decisions or permit refusals
19.3.4 delays by municipalities, contractors, suppliers, or specialists
19.3.5 force majeure events
19.3.6 decisions taken by the Client against DRC’s advice
19.3.7 normal wear, aging, settlement, or unforeseen structural conditions
19.4 If DRC is held liable, such liability shall be limited to the amount invoiced for the relevant service, or, where applicable, the amount paid out under DRC’s liability insurance.
19.5 Any claim against DRC shall lapse if not submitted in writing within 12 months after the event giving rise to the claim became known or reasonably should have become known.
20.1 DRC shall not be liable for failure or delay in performance caused by circumstances beyond its reasonable control.
20.2 Force majeure includes, but is not limited to, war, strikes, illness, accidents, government restrictions, permit delays, supplier shortages, transport issues, utility failures, weather events, pandemics, cyber incidents, and labor or material shortages.
20.3 In the event of force majeure, DRC may suspend performance for the duration of the event or terminate the Agreement in whole or in part without liability for damages.
21.1 All reports, texts, concepts, drawings, planning documents, recommendations, photography, website content, branding, layout, and other materials created by DRC remain the intellectual property of DRC unless explicitly agreed otherwise in writing.
21.2 The Client may not reproduce, publish, modify, distribute, or commercially exploit such materials without prior written permission from DRC.
21.3 DRC may use general project references, anonymised descriptions, and visual materials for portfolio or marketing purposes unless otherwise agreed in writing or where confidentiality restrictions apply.
22.1 DRC shall treat confidential information provided by the Client with reasonable care.
22.2 The Client shall likewise treat DRC’s pricing, proposals, methods, planning documents, recommendations, and commercial information as confidential.
22.3 Confidentiality obligations do not apply where disclosure is required by law, court order, insurer request, professional advisor, or competent authority.
23.1 Personal data provided through the website, by email, during consultations, or in the context of a Project shall be processed in accordance with DRC’s Privacy Policy.
23.2 The Client is responsible for ensuring that any third-party personal data shared with DRC is lawfully provided.
24.1 The content on DRC’s website is provided for general information purposes only.
24.2 DRC does not guarantee that the website content is always complete, accurate, or up to date.
24.3 No rights may be derived from website information alone unless confirmed in writing by DRC in the context of a specific assignment.
24.4 DRC may amend website content, service descriptions, portfolio references, and contact information at any time without prior notice.
25.1 These Terms & Conditions, all Agreements, and all disputes between DRC and the Client shall be governed by the laws applicable in the jurisdiction in which DRC is formally established, unless mandatory law requires otherwise.
25.2 Any disputes shall be submitted to the competent court in the place of DRC’s registered office, unless mandatory law provides otherwise.
26.1 DRC reserves the right to amend these Terms & Conditions at any time.
26.2 The most recent version published on the website or otherwise provided by DRC shall apply, unless a previous version was expressly agreed for a specific assignment.
26.3 In the event of any conflict between these Terms & Conditions and a separately signed written agreement, the signed written agreement shall prevail.
Dutch Renovation Company believes that clear agreements are an essential part of every successful project. These Terms & Conditions are designed to provide transparency, protect both parties, and support a professional collaboration from the first conversation onward. Clients who have questions about specific clauses, the scope of services, or project-related arrangements are encouraged to seek clarification before proceeding. For tailored information, service-specific questions, or to discuss a potential renovation project in more detail, visitors are invited to get in touch through the contact page. A direct conversation often provides the clearest and most practical starting point.
